1)   LBE Web Helpdesk 4.0.139
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
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 2)   LBE Desktop Helpdesk 186
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
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 3)   Help Desk-99 4.0.165
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.
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 4)   SupportCalls with Outlook 2.4
An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web UI for technicians and end-users, KB, SLA, statistics & reporting.
Helpdesk, Service desk, CRM, Customer Service, SLA, ITIL, Service Level Agreements, SMS, Skype, Email monitoring,